BCFSA imposed $17,000 in administrative penalties and ordered remedial training after a property manager retained a tenant's passport to pressure payment for damage, neglected a condition inspection report and failed to inform managing brokers. The notice shows that following a landlord's unlawful instructions doesn't relieve a licensee of duties to tenants, clients or brokerage supervisors.
Case card
Bao (Re), 2025 BCSRE 123
Source reviewed · Court holding
Held. BCFSA imposed $17,000 in administrative penalties and ordered remedial training after a property manager retained a tenant's passport to pressure payment for damage, neglected a condition inspection report and failed to inform managing brokers.
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