Acceptable use.

Effective date: September 18, 2026

1.Introduction and scope

This Acceptable Use Policy (the "Policy") governs use of Binder, the Matter-based software platform operated by BinderCo, the business name of 2787168 Alberta Ltd., an Alberta corporation. This Policy forms part of the Terms of Use. Capitalized terms not defined here have the meanings given in the Terms.

This Policy applies to all Users and all forms of Binder access, including trial, promotional, paid Membership, Remediation, University Direct, and individual Binder University access where applicable.

2.Permitted use

Binder may be used to document, organize, understand, and manage Matters in which the User has a legitimate interest or authority to act. Matters may include business risks, operational issues, incidents, insurance matters, disputes, questions, and legal claims.

Record may be used to capture and organize information relating to a Matter. Advocate may be used to identify gaps, questions, inconsistencies, and issues requiring further investigation or attention. Binder University may be used for education in accordance with the User's access rights. Counsel may be used only for eligible legal Matters accepted within Counsel's scope.

You remain responsible for your Matters and the decisions you make. Nothing about Binder transfers conduct of a Matter to BinderCo.

3.Account security

Each Account is for the User or organization authorized to hold it. You must not share credentials or permit unauthorized access. You are responsible for activity under your Account.

Use strong credentials and promptly notify BinderCo at security@binderco.ca if you suspect unauthorized access.

4.Content standards and authority

Information you submit must be accurate to the best of your knowledge.

You must not submit content you have no right or lawful basis to submit, content obtained in breach of a confidentiality obligation or court order, unlawful content, defamatory content, content that harasses or threatens another person, or content that infringes intellectual-property, privacy, or other rights.

Where a Matter includes personal or confidential information about another person or organization, you are responsible for ensuring that you have a lawful basis or authority to place that information in Binder.

5.Prohibited conduct — service integrity

You must not interfere with the operation, security, or integrity of Binder; probe or test vulnerabilities without written authorization; circumvent authentication, quotas, or access controls; gain unauthorized access to Accounts, data, or systems; launch denial-of-service activity; or introduce malicious code.

6.Prohibited conduct — automated access, scraping, and model development

You must not crawl, scrape, or bulk extract Binder content by automated means except through interfaces BinderCo expressly provides for that purpose and subject to applicable documentation and rate limits.

You must not use Binder content, User outputs, Counsel outputs, or Binder University materials to train, fine-tune, evaluate, or develop a machine-learning model without BinderCo's written permission.

You must not reverse engineer the Service except where applicable law expressly permits it notwithstanding this restriction. You must not use Binder to extract data for commercial resale or to reproduce a competing Binder University catalogue.

7.Remediation — specific restrictions

Remediation is limited to the single eligible incident or claim for which it was purchased. You must not aggregate multiple incidents into one Remediation purchase or use successive Remediation purchases to circumvent the applicable Binder Membership structure.

If litigation begins in relation to the Remediation Matter, you must comply with any Remediation restrictions stated in Binder and the Terms.

8.Counsel — specific restrictions

Counsel researches and informs within the scope accepted by the supervising lawyer.

You must not represent that Counsel is counsel of record, is negotiating or appearing on your behalf, or is filing or serving documents unless a separate retainer expressly provides otherwise.

Counsel outputs are for the referring User subject to any reliance and disclosure restrictions stated in the output or applicable professional obligations.

You must not use Counsel to obtain legal research for another person or organization unless you have authority to act and Counsel accepts the referral.

9.Binder University — specific restrictions

Binder University content is licensed for the educational use permitted by the applicable purchase or Membership. You must not reproduce, republish, redistribute, commercially resell, or bulk download course content except as BinderCo expressly permits.

You must not misrepresent a Binder University completion status, credential, or designation.

The originating member or Matter behind any de-identified scenario is confidential. You must not attempt to re-identify, investigate, or publicly identify a person or organization you believe may have contributed to an educational scenario.

10.Third-party rights and misuse of Matters

You must not use Binder to harass, stalk, surveil, intimidate, impersonate, or unlawfully investigate another person.

You must not create or pursue a Matter concerning another person or organization where you have no legitimate interest, lawful basis, or authority to do so.

Where a Matter concerns a minor, person under disability, estate, corporation, partnership, or other represented person or entity, you must have authority to act where such authority is legally required.

11.Compliance with law

You must comply with applicable law in the jurisdiction from which you access Binder and in any jurisdiction materially connected to your use.

You are responsible for compliance with sanctions, export controls, confidentiality obligations, privacy obligations, court orders, and professional or regulatory restrictions that apply to you.

12.Reporting violations

Report suspected breaches to abuse@binderco.ca with enough information for BinderCo to assess the report.

BinderCo does not guarantee a particular response, outcome, or timeline.

13.Enforcement

BinderCo may investigate suspected breaches, review relevant Account activity and content to the extent permitted by law and BinderCo's privacy obligations, restrict features, suspend access, or terminate an Account in accordance with the Terms.

BinderCo may preserve or produce information when legally required.

14.Changes to this Policy

BinderCo may update this Policy. Material changes will be communicated where required by law or BinderCo's notice practices. Non-material changes may be reflected by updating the "Last updated" date.

15.Contact

Acceptable-use reports: abuse@binderco.ca
Security reports: security@binderco.ca
Legal notices: legal@binderco.ca
Privacy requests: privacy@binderco.ca