Courses
Operational Risk: Definition, Sources, and Exposure
What operational risk is, where it comes from in Canadian organizations, and how to identify the exposures that matter most — people, processes, systems, and external events.
Process Failure and Control Breakdowns
How operational failures occur in Canadian organizations — process design flaws, control gaps, human error, and the conditions that allow small failures to become significant incidents.
Vendor and Third-Party Risk Management
How to manage the risks that arise from vendor and third-party relationships in Canadian organizations — due diligence, contractual protections, ongoing monitoring, and what to do when a vendor fails.
Incident Response and Post-Incident Review
How Canadian organizations respond to operational incidents — the immediate response framework, investigation methodology, root cause analysis, and how to turn incidents into organizational learning.
Operational Risk Reporting for Boards and Executives
How to structure and deliver operational risk reporting that gives boards and executives the information they need — what to include, what to exclude, and how to present risk data that drives decisions.
Operational Controls for Secured Lending Compliance
Examines governance and collateral monitoring failures arising from an unauthorized lease-to-own arrangement that triggered covenant breach under a general security agreement.
Documentation Failures in Employment Termination Claims
Examines how incomplete personnel and termination records at a Corner Brook construction firm complicated wrongful dismissal exposure assessment for a long-tenured site superintendent terminated in March 2023.
Policy Enforcement Documentation and Evidentiary Risk in Discrimination Defense
Analyzing a 2024 Alberta human rights complaint against a Leduc dining establishment where documentation gaps in policy enforcement create evidentiary challenges for discrimination defense and liability coverage assessment.
Loan-Cycling Patterns and Credit Risk Monitoring Failures
Examines serial loan advances to a deteriorating Kelowna technology company from 2018 to 2024, analyzing credit monitoring failures that led to $318,174 default and personal guarantee enforcement.
Process Controls for Creditor Notification in Organizational Wind-Up
Examines director liability exposure arising from inadequate creditor notification during the 2023 wind-up of an Alberta nonprofit with $6,950 in outstanding obligations to three known creditors.
Subcontractor Oversight Failures and Unauthorized Work Authorization
Examines a subrogation claim arising from unauthorized electrical work by a subcontractor at a Thornbury post-secondary institution causing $340,000 in additional damage with layered coverage disputes.
Litigation File Management Failures and Dismissal Risk
A BC construction lien dispute involving a $24,000 claim faces dismissal risk after six years of litigation and three years of procedural inactivity between a building materials supplier and property developer.